Additional
Services
OVERVIEW
Discover the support within Waypoint Mutual’s additional services, designed to elevate our agency partners’ and policyholders’ experience. Beyond standard coverage, our programs, hotlines, and online training initiatives offer comprehensive solutions based on your exact needs. Trust Waypoint Mutual for a partnership-focused approach that goes beyond insurance, providing additional support to empower and safeguard our clients.
ADDITIONAL SERVICES WE PROVIDE
ORAL FLUID DRUG & ALCOHOL TESTING
Enhance workplace testing with our nationwide oral fluid drug and alcohol testing solution. Overcoming location and time constraints, it offers convenience, non-intrusiveness, and cost savings for policyholders.
24/7 NURSE HOTLINE
Access our 24/7 Nurse Hotline for telephonic triage and injury assessment. This valuable service aids policyholders in finding appropriate medical care, alleviating their burden efficiently.
POET PROGRAM
Waypoint Mutual partners with the nation’s leading Post-Offer Employment Testing company, offering policyholders cost-effective post-hire physical ability testing to enhance hiring procedures and ensure standardized tests at all locations.
ONLINE TRAINING
Empower employee training with Waypoint Mutual’s online streaming service. Access a vast safety training video library through our portal, featuring interactive OSHA-specific courses at a reduced cost via ClickSafety.
TRANSITIONAL DUTY PROGRAM
Our Transitional Duty program provides policyholders access to light-duty work with charitable organizations tailored to injured employees’ limitations and locations, fostering recovery and productivity.
CLAIMS RESOURCES
Access our new provider directory on the resource portal for swift medical assistance after work-related events. Find occupational medicine, walk-in clinics, hospitals, dentists, and pharmacies for immediate care and guidance.
Questions?
Explore our FAQ page for quick answers on coverages, claims, and workplace safety.
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