CLAIMS

At Waypoint Mutual, we prioritize strong relationships with policyholders throughout the claims process. Effective communication, specialized service, and proactive claims management are the cornerstones of our approach.

Our commitment to maintaining a caseload below industry averages enables claims adjusters to dedicate the time needed to foster collaborative partnerships with policyholders. This emphasis on personalized support ensures that policyholders feel confident and supported, building trust in every step of the workers’ compensation claims journey.

LOSS CONTROL

We prioritize building lasting relationships with policyholders by emphasizing proactive loss control and risk management. Our dedicated team works collaboratively with you to identify potential risks, implement preventive measures, and create tailored strategies that ensure a safer work environment. With comprehensive loss control solutions, we empower policyholders to navigate potential challenges with confidence, reinforcing our commitment to their success and well-being.

ADDITIONAL SERVICES

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ORAL FLUID DRUG & ALCOHOL TESTING

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24/7 NURSE HOTLINE

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ONLINE TRAINING

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Poet Program

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Transitional Duty Program

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Claims Resources

Get in Touch

Every interaction matters here at Waypoint Mutual.

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